English Funeral Services

Do you need to arrange a funeral in English? Do you want advice and information on death and dying in Berlin?

Two of our team are funeral directors whose first language is English and the rest of the team are fluent English speakers.

Call us or visit our funeral home and we can make you a cup of tea and listen to your story. Together we can find out what you need and explore the options. There are often more possibilities than you might think.

We can take care of all the necessary German paperwork and help you through every step of the process from the first hours following a death to the funeral and beyond.

If you need help ring us on +49 (0) 30 347 147 87 and ask to speak to Danny or Mat or email us at info@memento-bestattungen.de.

What to do when someone dies

A death at home

Contact the person’s doctor (or local medical practice) and explain that you are ringing to report a death at home. Alternatively, you can call 116 117 for a non-emergency doctor on call. The practice will arrange for a doctor to come out to you.

After your doctor has been there, please phone us and we will talk you through the process of bringing the person into our care.

Remember, there is no rush. You can spend up to 36 hours with the person at home if you wish. We can also offer advice on washing, dressing and preparing the person at home if you want to do this.

A death in a care home or hospice

If the person has died in a care home or hospice the staff there will ring you to inform you. Please tell them to ring us too and let them know that you have chosen memento Funeral Services as your funeral directors.

We will arrange to come and collect the person and bring them into our care.

Remember, there is no rush. You can spend up to 36 hours with the person at home if you wish. We can also offer advice on washing, dressing and preparing the person at home if you want to do this.

A death in a hospital

If the person has died in a hospital, the staff will usually ring you to let you know and explain their procedure.

When you are ready, please contact us so that we can arrange to collect the person and bring them into our care. It is normal for them to remain in the hospital for a few days before they are transferred to us.

An unexpected death

If the person has died suddenly or unexpectedly, you should first ring either the emergency services or the person’s doctor. The emergency services or doctor will try to determine the cause of death. If it is unclear or the circumstances are deemed to be suspicious, they may report it to a coroner for further investigation.

If a coroner is involved then they will take care of the person initially and inform you about the next steps. Even if the coroner is involved, you can still call us when you are ready to start discussing funeral arrangements.

 

Price List

We offer solidarity based, sliding scale payment options. Click here to see our pricing structure (PDF).

 

Who we are and how we work

The memento collective believe that bereavement and grief are an important part of all our lives, which are often overlooked. We see funeral care as an opportunity for people to actively participate with and engage in the mourning process by creating meaningful rituals that honour the life of the person who has died.

We have created a friendly, welcoming and supportive space where people can talk about death and dying openly together.

We will listen and help you through every step of the process from the first hours following a death to the funeral and beyond. There are often more possibilities than you may think.

The cloud

People who would like to get hands-on with the work of funeral directors and the support options during the transition period can be included in our cloud. People in our cloud support us in our work by helping out at funerals or caring for the dead for a while.